Shop With Us! (FAQs)

A bit about Us

We are Panda Refills, your friendly local Zero Waste / Refill Shop! We offer:

  • Our in-store experience (bring your own containers!)
  • Click & Collect (order online and collect at our central Leeds store).

Most of our products are unpackaged, we buy our stock in bulk, which allows you to buy products from us by weight.
Why buy more than you need?

You get the amount you want, and it's all plastic free!  Read more about our Team & Mission and Brands we sell

Where are we?

We're located in the Historical Leeds Central Market - Kirkgate Market. Find out more about travel & Bus/Train & Parking Here

The Quickest way to get to our shop is through the New York Street Entrance (see on Google Maps)

Panda Refills, Unit BS1, Row 2, Kirkgate Market, Leeds Centre, LS2 7HL 

 Kirkgate Market Leeds City Centre





Buying Zero Packaged Food In-Store

When you visit us in Store, you can bring your clean, dry containers to refill them with unpacked food - and only pay for what you buy!

This Weigh and Pay system is one of the most environmentally friendly ways to shop as it reduces food waste and eliminates the need for packaging.

We weigh the container you bring, then you fill it up, we then weigh it again and you only pay for the weight of you food - simple!

We also sell Shampoos, conditioners, oils, and cleaning refills in our shop - so make sure you bring your old shampoo bottle!


Buying Zero Packaged Food Online

Our prices for loose food on this website are displayed per 10g, 50g, 100g, or 1kg (depending on the product). So if you'd like 400g of something, just add 4 x 100g to your shopping cart!

When you buy from us for click and collect we pack your food for you in Kraft paper or compostable cellulose bags.

We also use Vegware carrier bags for large orders. All material used is 100% recyclable, compostable, and plastic-free. UPDATE: Because of the current pandemic, we will  not be re-using any packing materials on orders, all packing materials you receive are brand new.

 Vegeware plastic free packaging

Collection Information

Orders for Click & Collect can be collected from The Panda Refills Zero Waste Shop in Kirkgate Market (Central Leeds)

Panda Refills, Unit BS1, Row 2, Kirkgate Market, Leeds Centre, LS2 7HL 

UPDATE Opening Times: Because of the current pandemic, Panda Refills will be open for collection on: 

MONDAY - FRIDAY: 11:00 - 17:00

SATURDAY: 10:00 -17:00


Allergy Advice

At Panda Refills we have a small shop & storage facility, where we pack up all your orders. Although every care is taken to avoid cross contamination, there is still a risk of allergens. Please read our Allergy Page for more information.


If you have any questions about collection or special requirements, please email us at or fill in our online form